Privacy policy

This policy explains how Luvanto ("we", "us") collects and uses your personal information when you visit luvanto.store or place an order. We process personal data in line with applicable law, including Saudi Arabia's Personal Data Protection Law (PDPL).

Information we collect

• Order information: name, email, phone number, shipping address and the items you purchase.
• Messages: information you send through our contact form.
• Newsletter: your email address, if you subscribe.
• Device storage: your bag and wishlist are stored in your own browser. We do not use advertising or tracking cookies.

How we use it

To process and deliver your orders, provide customer service, handle returns, send updates you asked for, prevent fraud and meet legal obligations. We never sell your personal information.

Sharing

We share only what is necessary with service providers who help us run the store — for example, delivery companies, our hosting provider (Cloudflare) and email providers — and only for those purposes.

Payment information

We do not collect or store card details on this website.

Security & retention

All connections are encrypted (HTTPS). Access to customer information is restricted. We keep order records as long as required for accounting and legal purposes, and other data only as long as needed.

Your rights

You may request access to, correction of or deletion of your personal information, and you can unsubscribe from our newsletter at any time. Contact us at hello@luvanto.store.

Changes

We may update this policy from time to time. The latest version will always be available on this page.